Shipping
- Where we ship
- Worldwide. Confirm your country in chat before paying.
- Dispatch
- Orders are packed after payment is confirmed. You'll receive a tracking link on WhatsApp.
- Packaging
- Plain outer packaging, vials sealed and cushioned, with the batch COA available on request.
- On arrival
- Store lyophilized vials frozen (−20 °C), away from light. See our storage guide for details.
- Damaged or missing
- Message us within 48 hours of delivery with photos and your order code and we'll make it right.